Nappanee, IN – ICC NTA, LLC announced that Ellen Link joined the Building Products Division as an Account Manager for Building Products. As part of her responsibilities, Link will connect manufacturers of building products with solutions to enhance the development, safety, and marketability of their products. Supported by her three decades of experience in material testing, analysis, development and specialized knowledge in metallurgy and materials science, Link’s customer-focused approach provides the industry with a powerful ally to help solve their business needs.
“I’ve spent my entire life working in the quality and service industry,” shares Link. “In failure analysis, every problem is like a big puzzle. I’m excited to jump in and, as quickly as possible, directly help customers solve their own puzzles. I love seeing customers happy after solving their problems.”
The ICC NTA Building Products Division solves business challenges for manufacturers of building products through third-party evaluation, inspection, and testing services. Because of close collaboration between ICC NTA and the ICC Evaluation Service (ICC-ES), manufacturers also benefit from integrated service and support of their Evaluation Service Reports (ESRs), Evaluation Service Listings (ESLs) and Plumbing, Mechanical, Fuel Gas (PMG) reports. The Account Manager for Building Products is the essential problem-solver to connect manufacturers with the best talent to help them solve specific challenges.
“Ellen has a proven record of excellent customer service and problem-solving ingenuity,” said Corey Nigh, Client Relations Manager for Building Products. “We are excited to welcome Ellen to the ICC NTA family and know her positive mindset and expertise will reinforce the value our clients deserve.”