The highest performing building product manufacturers don’t worry about their products’ consistent performance (quality). Instead, these manufacturers have a quality management system (QMS) operated by staff they trust and overseen by partners they rely on to share positive feedback and constructive criticism. This feedback loop ensures the QMS continuously improves, which means the manufacturer’s risk of low-quality products is minimized. ICC NTA partners with manufacturers to provide the third-party inspection services they need to have proper oversight and feedback for their QMS.
As a collaborative partner, our inspectors provide you with honest, actionable feedback based on objective standards and criteria at the conclusion of each inspection. And, should you need further clarification or help, that same inspector is available to address your questions when you need them. We know the industry works best when every manufacturer has a healthy QMS, and we partner with all our clients to ensure they have as much support as they need to reach and maintain high levels of quality.
Developing and updating a QMS can feel overwhelming when you’re managing multiple responsibilities. ICC NTA has staff members who can partner with you, separately from the inspection and evaluation process, to help draft and revise your quality documentation to ensure that it meets all applicable requirements.
Manufacturers that hold ICC Evaluation Service Reports or Listings may be required to have independent quality-assurance inspections by an ISO/IEC 17020 accredited inspection agency, such as ICC NTA. In addition, as part of the International Code Council Family of Solutions, we offer initial and follow-up inspection services in accordance with ICC-ES AC10 (Acceptance Criteria for Quality Documentation). ICC NTA is also a recognized leader in independent quality inspections by multiple other entities:
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